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PRIVACY POLICY

General

Chaylor Leather respects the privacy of individuals by treating all personal information as confidential and by handling it in accordance with the Privacy Act 2001 and the National Privacy Principles.

During the course of its activities, Chaylor Leather will collect, use and disclose personal information from:

-Members of the Chaylor Leathercraft Club
-Signing-up to receive our Email Newsletter
-‘Non Account’ Customers
-Visitors to our Website

Use and disclosure of information collected by Chaylor Leather

The information collected may include:

-Your name, postal address, telephone number and email address from members of the Chaylor Leather Leathercraft Club so that we can send you emails and/or mail messages relating to upcoming sales, specials and other Chaylor Leather information.

-Your name, postal address, telephone number and email address from members signing up to the  Chaylor Leather Email Newsletters so that we can send you emails and/or mail messages relating to upcoming sales, specials and other Chaylor information. 

-Details of website usage from visitors to our website.

Chaylor Leather collects this information from you in two ways. First, when you submit your Chaylor Leathercraft Club registration form and second, on an on-going basis, whenever you visit Chaylor’s  website.

Chaylor does not share your information with any other external organisation or forward third party advertisements.

Security of your Information

We use industry-standard safeguards to ensure the confidentiality of your personal information.

Access to your information

You can gain access to your information by written request. That request or any inquiry about Chaylor Leather privacy policy should be sent to the following address:keith@chaylor.com.au.

Chaylor will endeavour to deal with your request or inquiry as soon as is reasonably possible.

Updates to your information

If your information changes, please contact Chaylor and Chaylor will endeavour to update and correct the information. Chaylor Leather may also contact you from time to time to check that your information is still accurate.

Changes to our policy

Chaylor’s handling of any information it collects from you (including information previously collected) will be governed by the most current version of this policy. We reserve the right to update this policy at any time. Please check this policy regularly.

Privacy complaints

You may make a complaint to us if you consider that we have breached our obligations under the Privacy Act or the Australian Privacy Principles, or otherwise have concerns or queries in relation to how we have handled your personal information. To make a complaint or enquiry, please contact us on the following details:

Email: chaylorfenneli@gmail.com

If you do not receive a response from us, or you are not satisfied with the outcome, you may make a complaint to the Office of the Australian Information Commissioner (OAIC). Information about how to make a complaint to the OAIC is available on the OAIC website.

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